Record Details

Measuring Customers’ Satisfaction Regarding Different Services of Mobile Telecom Operator Companies in Bangladesh: An Evaluation

ABC Journal of Advanced Research

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Field Value
 
Title Measuring Customers’ Satisfaction Regarding Different Services of Mobile Telecom Operator Companies in Bangladesh: An Evaluation
 
Creator Sarker, Md. Omar Faruk
Neogy, Taposh Kumar
Akhter, Farzana
 
Subject Customers’ Satisfaction, Services, Mobile Telecom Company, Bangladesh
 
Description The purpose of the present research study is to measure the customer satisfaction regarding the different services of the mobile telecom operator companies inBangladesh. The mobile telecom sectors are growing rapidly and the contribution of this sector to economic development is very significant. The study surveyed 150 users’ opinions to determine the satisfaction level regarding the different services of the mobile telecom operator companies inBangladesh. On the basis of findings it is evident that the most of the respondents opined that they are moderately satisfied of getting the different services of the mobile telecom operator companies inBangladesh. This study also revels that there is no significant difference of opinions among the respondent regarding getting the different services of the mobile telecom operator companies in the most of the cases. 
 
Publisher i-Proclaim
 
Contributor
 
Date 2015-12-02
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier http://i-proclaim.my/archive/index.php/abcjar/article/view/205
 
Source ABC Journal of Advanced Research; Vol 4, No 2 (2015): 8th Issue; 115-128
2312-203X
2304-2621
 
Language eng
 
Relation http://i-proclaim.my/archive/index.php/abcjar/article/view/205/207
 
Rights Copyright (c) 2016 Md. Omar Faruk Sarker, Taposh Kumar Neogy, Farzana Akhter
http://creativecommons.org/licenses/by-nc/4.0